Frustrating Internet Providers
We always like a smooth surfing and easy access to internet. Most of my time needs a lot of bandwith. Since Saturday, the connection of Smartbro becomes too frustrating. It is not only that of the inefficiency of the said provider to fix the problem but the time spent to report the said problem. Since day one of the lost connection, I have started to report it but it takes a lot of useless procedure because they already know that the problem is in their system. Every time I called them surely they will ask what is your name, what is the reference number, is this name the one reflected in the account, what is the ip address, what is the physical address, unplug the motorola device, disable and enable internet connection, clear your internet history, delete all temporary files and after it they will give you the report number to be follow up after 24 hours without telling you the problem. Even my smart phone was disconnected several times during the conversation. I observed also that it ...