Internet Connection
Although I have already posted my problem with internet connection with PLDT before here . I entitled it as Why PLDT DSl having a problem . For more than a month I am encountering a problem with the internet connection of which no call center agent could give me an answer to my question. It is also presume that it is not my physical connection or cable connection because There is a connection bit by bit on my part, the term they call it is limited Internet connection.I would like to reiterate that this is a problem not of what network you are using but more on professionalism and how to address customer support. The problem of departmentalizing our works is on how to coordinate. The call center with the technical team, call center and the analyst system personnel, the policy making body or the admin and system programmer and more of the like. Yes, this is already an internal problem within the company whatever it may be. The customer does not care if it is the problem of w...